Support & Resources
for PlanetPress.

Need more? Here are some resources for you.


Forums

Get your question answered by our product experts. They answer on a daily basis.

PlanetPress Connect Q&A

PlanetPress7 Forum

PlanetPress6 Forum

Other online resources

Learn more about the product, error codes, system requirements and installation requirements on the following platforms:

PlanetPress Connect Learning platform

PlanetPress Suite Learning platform

Knowledge base

Report an issue

OL Care subscribers can report an issue via the web or talk directly to our support team by calling and providing their OL Care number. In order to report an issue to our team, you'll need to provide a valid serial number.

Report an issue online

Already have an open issue

View the issue

Download & Activation

  • End users
  • Resellers

Trial version of the software

Only 2 steps to obtain your free trial

Step 1

Request a License Serial Number.
Fill in the form below and a unique serial number will be sent to you within two business days.

Request serial number


Step 2

Use your License Serial Number.
Take the license serial number you obtained in Step 1 and enter it into the form below to get your 30 day free trial.
Download the trial version

Product download and activation

To download or activate your PlanetPress software using OL's Web Activation Manager

Login

Reactivation

For clients who require an activation key in order to re-activate their software, you can do so by clicking here.

For existing OL Care subscribers, your upgrade will be available with the arrival of version 1.1.


Downloadable resources

Users looking for other PlanetPress Suite resources can get acces them through the dedicated website

Still have questions about PlanetPress Connect?

Get in touch