Support & Resources
for PlanetPress.

Need more? Here are some resources for you.

Report an issue

OL Care subscribers can report an issue via the web or talk directly to our support team by calling and providing their OL Care number. In order to report an issue to our team, you'll need to provide a valid serial number.

Report an issue online

Already have an open issue

View the issue

Download & Activation

  • End users
  • Resellers

Download or activate your PlanetPress software using OL's Web Activation Manager


Trial version of the software

If you wish to download a trial version of PlanetPress Connect, you must request a serial number.


For clients who require an activation key in order to re-activate their software, you can do so by clicking here.

Downloadable resources

  • Documentation
  • Libraries
  • Plugins
  • Script
  • Samples
  • Other

PlanetPress Connect

Installation and Activation: v.1.0

PlanetPress Design

User guide: v.7.6, v.7.5, v.7.4
Reference guide: v.7.0

PlanetPress Workflow tool

User guide: v.7.6, v.7.5, v.7.4
Reference guide: v.7.0
Comparison chart: v.7.0

PlanetPress Talk

Reference guide: v.7.2 | 7.1 | 7.0

PlanetPress Trigger & Data Capture

User guide: v.7.2 | 7.1 | 7.0

End User License Agreement

PlanetPress EULA

PlanetPress Release Notes

PlanetPress 7.6.1 Release notes

PlanetPress Connect Release Notes

PlanetPress Connect 1.0 Release notes


Get your question answered by our product experts. They answer on a daily basis.

PlanetPress Connect Q&A

PlanetPress7 Forum

PlanetPress6 Forum

Other online resources

Learn more about the product, error codes, system requirements and installation requirements on the following platforms:

PlanetPress Connect Learning platform

PlanetPress Classic Learning platform

Knowledge base

Still have questions about PlanetPress Connect?

Get in touch